What makes your custom lanyard service different from other online suppliers?

We’re a Toronto-based Canadian company, and all orders are fulfilled and shipped from Canada. This means no customs delays, no unexpected duties or taxes, and much faster delivery than overseas printers.

Can you provide a business invoice with GST/HST details?

Yes, every order includes a proper Canadian GST/HST invoice with our GST/HST number, so businesses and institutions can claim input tax credits.

What’s the difference between screen printing and sublimation lanyards?

Screen printing is ideal for solid colors and a crisp, bold look.
Sublimation is perfect for full-color or gradient artwork that covers the entire lanyard surface.
Our team can help you choose the right technique for your design and budget.

Can I get different attachments on the same order?

Yes. You can mix and match attachments such as clips, safety breaks, and badge reels within a single bulk order if required.
If you have any special requirements, please get in touch with our support team at support@buylanyard.ca for assistance and we will try to accommodate your request.

Do you offer custom printed badge reels and PVC cards too?

Yes, we provide custom printed badge reels, ID card holders, and accessories that can match your lanyard design for a consistent branded look.

Can I see a mockup before production?

Yes, every order includes a digital design proof for your review and approval before printing begins.

What happens if I need small changes after approving the proof?

Minor adjustments (like alignment or font size) can usually be accommodated, but major design edits after proof approval may affect turnaround time and incur additional costs depending on the production stage.

Do you keep past orders on file for reorders?
Yes. we want to make repeat orders as easy for you as possible. We securely store your previous artwork and specifications, so reorders are fast and consistent.
Do you offer discounts for bulk orders?
Yes. We offer preferred pricing on bulk orders above 5000, 10,000 units - contact us for a personalized quote.
What materials do you use for your lanyards?
We use premium-grade polyester, satin, nylon options that are durable, smooth, and long-lasting.
Are your lanyards safe?
Yes. We offer optional breakaway safety clips and safety buckle for schools and workplaces where safety is required.
Where are your lanyards shipped from?
All orders are shipped directly from Toronto, Canada, ensuring quick delivery and no import duties for Canadian customers.
How long does it take to receive my order?
Turnaround times vary based on the product type, quantity, printing method etc. Standard turnaround is typically between 2-3 weeks after proof approval. Rush order service available at extra costs. Please discuss with our support team for special requirements at support@buylanyard.ca.
Do you deliver to all Canadian provinces and territories?
Yes. We ship nationwide. However, there may be extra charges for remote location. For any special shipping requirements, please discuss with our support team before placing the order at support@buylanyard.ca.
Will I have to pay customs duties or import fees?
No. Because your order ships from within Canada, you’ll never face customs duties, import taxes, or brokerage surprises.
Can I track my shipment?
Yes, every order includes a tracking number so you can follow your package delivery to your door.
Do you provide formal quotes for procurement teams?
Yes, we can issue formal PDF quotations with breakdowns for approval or procurement purchasing systems.
What payment methods do you accept?
We use industry leading Stripe Payment gateway and accept credit cards, debit cards, Interac, PayPal, Apple Pay, Google Pay.
What if my order arrives with an error or defect?
Your satisfaction is guaranteed. If any lanyards arrive misprinted or defective, we’ll reprint or replace them at no cost after verification.